About Wisephone ER
We are a company whose goal is to repurpose, repair, and reuse electronics. This allows us to provide consumers access to affordable devices while keeping electronic waste out of our landfills.
Looking for a new device
Our story began in 2014
Wisephone ER started with a simple question. Could I save money repairing my broken phone instead of buying a new one. We took this idea and turned it into a multi-million dollar business.
Starting our e-commerce journey
We fulfilled thousands of orders
Partnering with marketplaces such as Ebay, Swappa, Backmarket, and Loop allowed us to help thousands of consumers find an affordable alternative to buying a new device.
A new idea was born
Fast forward to 2020
The first Wisephone ER brick and mortar location opened in Hampton, Virginia. Taking a step in this direction gives us the opportunity to service our customers devices in person, the same day.
Meet the Wisephone team
Joel Wise
Owner & CEO
"Saving the world and your pockets at the same time."
Real reviews from Google
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The customer service of the woman that helped me was amazing. 10/10 will be the place I get repairs forever - They helped me with a Samsung s22 Ultra with a problem with charging port and let me tell you they are Extremely good people, pretty mindful about the problem that your cell phone might have and they help you go through it. They keep you updated and the people that work there are also really nice people. I recommend it a hundred times if I have to.
- The staff here was able to solve my issue within 1 minutes. I’m very impressed by the service here.
- Truly appreciated the way we were greeted upon entering the store and also our representatives knowledge and expertise on every question I had which was a lot! I will say also her level of patience meant a lot because we needed to return the next day to complete our sale. Highly recommend (Hampton)
- Very great staff, my friend and I came here to trade in our devices. Got pretty good deals for them. Friend got $130 for his iPhone and I got $30 for my Apple Watch series 3. Overall great experience.
Our Partners
