About Wisephone ER

We are a company whose goal is to repurpose, repair, and reuse electronics. This allows us to provide consumers access to affordable devices while keeping electronic waste out of our landfills.

Looking for a new device

Our story began in 2014

Wisephone ER started with a simple question. Could I save money repairing my broken phone instead of buying a new one. We took this idea and turned it into a multi-million dollar business.

Starting our e-commerce journey

We fulfilled thousands of orders

Partnering with marketplaces such as Ebay, Swappa, Backmarket, and Loop allowed us to help thousands of consumers find an affordable alternative to buying a new device. 

A new idea was born

Fast forward to 2020

The first Wisephone ER brick and mortar location opened in Hampton, Virginia. Taking a step in this direction gives us the opportunity to service our customers devices in person, the same day. 

Meet the Wisephone team

Joel Wise

Owner & CEO
"Saving the world and your pockets at the same time."

Real reviews from Google

4.9 315 reviews

  • Avatar Erica Rhennae ★★★★★ a week ago
    I went to Wisephone ER Norfolk location and was blown away by the customer service Mr. Joel had with informing me on the different products and capabilities. He was super informative and polite. I will be recommending this place to friends and family!!
  • Avatar Dr. CJ Brown ★★★★★ 2 months ago
    Hi folks , Well I very rarely post a review but needed to here. I purchased a used iPhone13 as I hate to pay full price on things regardless of your income as money is hard to come by. This being said I had a. iPhone 7 for 5 years and wanted an upgrade. I found the iPhone13 here and made the purchase. The phone has slight nicks or scratches on metal edging but rest of the phone is fantastic. Runs like it is new. They told me the condition is “Fair” but not from what I hold in my hand. I would put it “Good to Great” not perfect but Good. The lady on phone they really critique the judging of condition. Well they do that. In short sorry for long review. I will buy again as have family etc. one more thing it came to me in less then two days in perfect condition. Hope this helps anyone who orders online as I did.
  • Avatar Tom Cole ★★★★★ 3 weeks ago
    I'm a phone electronic junky so I'm a frequent visitor at the Hampton and Norfolk store. They have always taken care of me and there prices can't be beat.
    The lady is Hampton is a sweetheart and goes above and beyond!!
  • Avatar Ponchanok Weeriyanun ★★★★★ a year ago
    The staff here was able to solve my issue within 1 minutes. I’m very impressed by the service here.
  • Avatar Iván N ★★★★★ 9 months ago
    They helped me with a Samsung s22 Ultra with a problem with charging port and let me tell you they are Extremely good people, pretty mindful about the problem that your cell phone might have and they help you go through it. They keep you updated and the people that work there are also really nice people. I recommend it a hundred times if I have to.

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On every device we buy

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